Our HR Experts are passionate about helping you make an impact
Meet Cindi
Cindi Filer is Founder and CEO of Innovative Outsourcing, which she started in 1994 after leaving the traditional workforce to raise her children.
Cindi’s passion for people comes through with her dedication to small business HR. She offers her clients invaluable HR information that helps them improve their staff culture, increase retention, and improve their compliance. She also loves to speak to CEO Groups and conferences on hot HR topics.
Cindi graduated from Wake Forest. Married to her husband, Don, Cindi has two children, Matt and Emily. She loves to spend time with her family and travel whenever she can.
Meet Karen
Karen Moss has 30+ years of Human Resources experience, including her most recent position as the Director of People Operations at Epic, LLC. During her eight year tenure, Karen developed and implemented HR programs, policies and practices in talent management, employee engagement, benefits and wellness.
Prior to Epic, Karen led her own HR consulting business. She built her practice on the philosophy that small businesses can and should offer a great work environment built on a solid HR foundation. Karen holds her certification as a Senior Professional in Human Resources and a SHRM Senior Certified Professional. She is also a Gallup-Certified Strengths Coach.
Karen and her husband are avid supporters of their local Parkinson’s Foundation chapter. She loves pilates class, walking her dog Cosmo, cooking new dishes, and spending time with family and friends.
Meet Matt
Matt Filer joined the team in 2018. He is the favorite son of our CEO, Cindi Filer, and he decided to come work for her in an Account Manager/Marketing role.
Matt has a passion to bring high-level HR to small businesses of any size. Period. He works with our clients to find the right HR fit for them.
Matt graduated in May of 2016 from the University of Georgia with a degree in Communication Studies and a certificate in Leadership Advancement. Matt loves to travel around the world, play any sport that involves a ball, and surf with his dad.
Meet Tanya
Tanya ventured into the world of HR in New York City over 15 years ago, where she spent four years as AVP of HR for a commercial bank, and administered all HR functions. Her next opportunity led her to Deloitte, where as a Senior Consultant, she helped larger companies navigate HR challenges.
While living in London, England for a two-year period, Tanya was a volunteer for a non-profit organization's job club, devoted to helping people find jobs by teaching them how to improve their resumes, prepare for interviews, and apply for jobs online.
HR work has been a key element in all of her professional jobs. From helping with hiring, recruiting, and training projects for breweries and taprooms to interviewing 150 business owners for two travel guidebooks she's authored. She loves to write, travel, and visit breweries with her husband Jim and their dog Barley in her free time.
She's excited about helping small business owners manage the ever-changing world of HR and equally excited to be part of the knowledgeable and passionate IO team.
Meet Karen
Karen Walters has spent decades providing expert human resource support to world-class organizations such as the Atlanta Falcons, Mercedes-Benz Stadium, Atlanta United Major League Soccer Team, Unisys Corporation, and the Arthur M. Blank Foundation. In her career, Karen has provided full-spectrum human resources support ranging from HR compliance to consulting with leaders on organizational culture.
Karen has thrived in start-up HR situations requiring the creation of HR processes, policies and programs. She has also supported the HR needs of small businesses as an HR consultant. Karen understands the HR practitioner world because she has lived it and capitalizes on her first-hand experience to create effective, clear, user-friendly tools, communications and training materials.
As Director of Human Resources at the Blank Family of Businesses (Atlanta Falcons and other Blank properties), Karen provided full-cycle HR support to multiple business units while also applying adult learning principles to craft clear, effective, creative, and inspiring materials to facilitate skill development. She was involved in opening Mercedes-Benz Stadium in Atlanta, GA which involved hiring 4000 associates and assisting with a large-scale core values-based change management, communication, and onboarding campaign which set this property up for award-winning success. Karen is passionate about helping businesses build their people strategy on the foundation of a set of genuinely crafted core values.
Meet Karen
Karen Aldredge joined IO in 2021 when she and her husband relocated back to the Atlanta area after residing in the Midwest for 25 years.
Prior to her return to Atlanta, Karen's most recent role was serving her local municipality in Ohio as the city's Director of Human Resources/Chief of Staff.
Her extensive time as an "HR department of ONE" led to her desire to assist small companies with best practices in workforce development and benefits.
Her favorite thing about being a consultant with IO is the opportunity to positively impact businesses across various industries.
In her free time, Karen enjoys traveling with family.